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Privacy Policy & Security

We value your personal information and privacy: We at Castella Marketplace.com value you as a part of our online gourmet specialty foods community. You can rest assured that we will never sell or rent your name and/or e-mail to other companies. We use the information we collect to provide you with a better overall shopping experience with CastellaMarketplace.com  Further, when you place an order or update your account information, these activities are always conducted in complete security on a fully encrypted secure server environment (SSL).

How Do We Use Your Information?
We use your information primarily to process your orders and to give you the ability to track the status of these orders. We also use your purchase information to recommend related items. We may use your e-mail address to make you aware of any special promotions or offers (such as the introduction of a new gourmet item available in the U.S.) We also collect your purchase information to make it easy for you to view past purchase history to perhaps track down a past purchase that you've enjoyed. We will always give you the opportunity to unsubscribe from our distribution list at any time.

Your Permission
By using our website, you give us permission to collect and use your information and purchase history. We will only use this information internally. We deeply thank you for this permission and will constantly strive to exceed your expectations as one of our customers.

Return Policy

Unfortunately due to the perishable nature of Castella's products, we are unable to accept any return or exchanges for purchased products once they have been shipped. 

Thank you for your understanding as Castella strives to provide the highest quality, authentic products for your enjoyment!